TRAINING AND COACHING
Neuro linguistic programming - NLP Coaching
gap analysis
identification of current reality versus identification of goals
Confidence building
Improving self-assessment to attain identified personal and professional goals
uncovering blind spots
continuous self-improvement
coaching in personal and professional arenas
Leadership at mid and senior levels
situational leadership
effective communication within the team
time management
stress management
anger management
disruptive thinking
handling conflict within the team
conductive effective interviews
effective performance reviews
emotional intelligence leadership
sales development
effective selling techniques
identify and understand the buyer's mindset
identify and understand an effective sales cycle
strategy of differentiation
effective communication used by sales professionals
sales map to achieve targets
meeting difficult customer demands
effective price negotiation and focusing on Roi
gaining customer commitment
overcoming sales demons
Train the Trainer
one-on-one coaching and skill development
group training
professional presentation skills
professional business writing and communication
public speaking - C suite levels
conference and seminar communication
intra-departmental and inter-departmental protocol
intra-company communication
inter-company communication
memo writing
presentations
social media communication - do's and don'ts
soft skills
personalised customer care
effective telephone techniques
handling dissatisfied customers
sales awareness
golden opportunity techniques- converting disasters into opportunities
grooming and hygiene
communication - effective interaction with customers
cultural sensitivity
basic health and safety at work - risk assessment
basic environmental consciousness
security and safety awareness
quality at work awareness
customer intelligence and excellence
up-selling techniques
Orientation
grooming for professionals
Creating Standard Operating Procedure (SOP) Manuals
Conflict Resolution and change management
Succession Planning
Cultural Diversity and sensitivity
Pre-Recruitment Training
Motivation and self-improvement
executive assistant training